Hello, I’m Sarah.

I'm Sarah Maddox, a Senior Product Designer who transforms complex healthcare, legal, and nonprofit challenges into accessible digital products. Over 12 years, I've designed FDA-compliant platforms for Fortune 500 pharma companies (Roche, AstraZeneca, Merck, Eli Lilly, AbbVie), enterprise tools for White & Case, and experiences for New York Urban League.

I specialize in regulated, high-stakes environments where clarity and accessibility aren't optional; they're critical. I've shipped patient platforms, HCP education tools, medical congress experiences, and enterprise workflow systems. I built custom Subsplash plugins when the market had gaps. I founded a t-shirt brand to understand the full product journey from research to customer experience.

I don't just design interfaces - I solve business problems through design, code when platforms have limitations, and ship products that create meaningful impact.

type animation

I’m passionate about Person

Recent Work Experience

Real Chemistry | Senior UX/UI Designer
Jan 2022 - Present

Real Chemistry is a $3.1B-backed global healthcare marketing agency with 2,000+ employees, specializing in FDA-compliant digital experiences for Fortune 500 pharmaceutical companies.

Designed FDA-compliant platforms and interactive learning experiences for 35 pharmaceutical brands across 230 projects. Led design systems, user research, and medical congress experiences serving healthcare professionals in regulated environments.

White & Case LLP | Graphic & UX Designer
Jun 2016 - Dec 2021

White & Case is a $3.3B global law firm with 2,200+ lawyers in 46 offices across 31 countries, serving multinational corporations, governments, and financial institutions.

Led design for enterprise legal tools, including the Financial Services Regulatory Dashboard for EU compliance. Drove extensive pro bono initiatives for the New York Urban League and designed data visualization systems for legal presentations.

Gasco Affiliates, LLC | Senior Marketing Coordinator/Graphic Designer
2015 - 2016

Gasco is a leading calibration gas manufacturer serving distributors across North America.

Redesigned website navigation and user flows, delivered 50+ marketing materials through data-driven design, and established brand systems unifying digital and print experiences for B2B distributor network.

Projects

If this feels vague, it's because most of my recent work is locked behind NDAs. I've designed extensively for Fortune 500 healthcare and pharma companies—but can't show it all publicly.

What you see are the projects I can talk about without legal approval. Want to know more?

Email me, and we can discuss specific projects, processes, and outcomes.

Product Designer · Global Pharma Localization
Led a two-year effort transforming fragmented files and clinical data into a functional UK-branded platform. Redesigned 15+ data visualizations for mobile, rebuilt information architecture for drug research navigation, and established a developer-friendly design system from scratch. Partnered with overseas development team through constantly shifting requirements to ship a working product.
Product Designer · Pharmaceutical Education
Designed an interactive learning platform that made continuing medical education actually engaging. Built two distinct learning paths with gamified quizzes and modules that kept medical professionals interested instead of clicking through on autopilot. Turned compliance training into something worth their time.
Experience Designer · Healthcare Marketing
Built a repeatable campaign system that lets teams launch congress activations in days instead of weeks. Designed coordinated email, banner, and landing page templates for 10+ pharmaceutical brands while maintaining compliance and consistency. The infrastructure work that saves hours of back-and-forth and gets HCPs to actually show up.
Product Designer · Healthcare Education
Redesigned an outdated learning platform, delivering a 200+ page Figma file documenting every interaction state, quiz variation, and module flow. Simplified navigation, created a scalable component library, and designed learning paths that helped HCPs retain and apply critical patient care information. Built a developer-friendly system accounting for complex conditional logic and branching scenarios.
Product Designer · Medical Conference
Inherited design files nowhere near production-ready with days to fix them. Redesigned an interactive touchscreen panel from the ground up—cleaning up assets, rebuilding interaction flows, and ensuring compliance under a tight deadline. Equal parts designer and firefighter, making sure the booth didn't go live broken.
Product Designer · International Markets
Designed foundational wireframe architecture for a pharmaceutical website supporting global rollout. Created a modular wireframe system structured for international localization, including Japanese vertical text layouts. The base structure enabled development teams to deploy to multiple markets, including Asia and Europe, while maintaining regulatory compliance.